Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as when you contact us through our website, request information about our services, or communicate with us. This may include:

• Contact information (name, email address, phone number)
• Company information (company name, industry, size)
• Business requirements and preferences
• Communication preferences
• Any other information you choose to provide

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our lead generation services
• Process and respond to your inquiries and requests
• Communicate with you about our services, including marketing communications (with your consent)
• Analyze and improve our website and services
• Comply with legal obligations and protect our rights

3. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

• With your explicit consent
• To service providers who assist us in operating our business (under strict confidentiality agreements)
• When required by law or to protect our rights and safety
• In connection with a business transfer or acquisition

4. Lead Data Protection

For leads generated through our services:

• We implement strict data protection measures to safeguard lead information
• Lead data is only shared with authorized clients who have contracted our services
• We maintain detailed records of data access and usage
• All lead data is handled in compliance with applicable privacy laws

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication procedures
• Employee training on data protection practices

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access and receive a copy of your personal information
• The right to rectify inaccurate or incomplete information
• The right to erase your personal information in certain circumstances
• The right to restrict or object to processing of your information
• The right to data portability
• The right to withdraw consent where processing is based on consent

8. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience and analyze website usage. You can control cookie settings through your browser preferences. We may use:

• Essential cookies for website functionality
• Analytics cookies to understand website usage
• Marketing cookies for advertising purposes (with your consent)

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure that such transfers are conducted in accordance with applicable data protection laws and implement appropriate safeguards.

11. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take steps to delete it promptly.

12. California Privacy Rights

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, use, and share, and the right to delete your personal information.

13. Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date.

14. Contact Us

If you have any questions, concerns, or requests regarding this privacy policy or our data practices, please contact us at:

15. Effective Date

This privacy policy is effective as of June 10, 2025, and applies to all information collected by ZetaVox on or after this date.